Advanced

AI Systems Automation

Discover. Design. Automate. Test. Deploy.

Learn to engineer intelligent systems that perform real business work. Discover automation opportunities, design workflows and requirements, build AI-enabled systems, then test, secure, deploy and operate one business automation project across Beginner, Master and Elite.

Duration

3 Levels · 30 Practical Modules · 1 Integrated Capstone

Schedule

TBA

Start date

14 November 2026

Status

Registration open

Curriculum

Weekly breakdown

Session 1

B1: Understand AI Agents and Prepare Your Workspace

●Understand the difference between a chatbot, automation and an AI agent.
●Identify the role of hosting, AI models, tools and memory.
●Understand API keys, subscriptions and usage costs.
●Choose a useful task for your first assistant.
●Use ChatGPT to explain unfamiliar concepts and help troubleshoot problems.
●You will create: a clear plan for your personal AI assistant.

Session 2

B2: Set Up and Launch Your First Agent

●Set up your agent hosting environment.
●Launch OpenClaw in the course environment.
●Connect a supported AI model.
●Navigate your agent's dashboard and workspace.
●Test basic instructions and resolve common setup problems.
●Start, pause and monitor your assistant.
●You will create: a working AI agent ready for personalisation.

Session 3

B3: Give Your Assistant a Personality and Memory

●Define your assistant's name, role, tone and responsibilities.
●Work with instruction files such as SOUL.md, IDENTITY.md, USER.md and MEMORY.md where supported.
●Give your assistant useful information about your preferences.
●Set boundaries for what it can do independently.
●Add skills and understand recurring checks.
●Make your assistant ask for clarification instead of guessing.
●You will create: a personalised assistant with clear instructions and memory settings.

Session 4

B4: Connect Your Assistant to Telegram

●Create and name your Telegram bot.
●Connect the bot to your AI agent.
●Protect your bot token and restrict access.
●Send instructions and receive responses.
●Request summaries and task updates.
●Troubleshoot common connection problems.
●You will create: a personal assistant you can communicate with through Telegram.

Session 5

B5: Build Your Everyday Personal Assistant

●Connect supported email and calendar accounts.
●Summarise selected emails and identify actions.
●Draft replies in your preferred tone.
●Organise tasks and set reminders.
●Check your schedule and suggest meeting times.
●Control which actions require your approval.
●You will create: a daily briefing that brings together your messages, appointments and outstanding tasks.

Session 6

B6: Automate Enquiries and Follow-Up Messages

●Create a business knowledge base with services, prices and FAQs.
●Answer common questions using approved information.
●Ask useful questions to understand a customer's needs.
●Record enquiries in a simple lead tracker.
●Set up follow-up messages and stop them when someone replies or declines.
●Hand a conversation to a person when needed.
●Understand how supported WhatsApp business integrations fit into the workflow.
●You will create: an enquiry assistant with a follow-up sequence and human handover.

Session 7

B7: Build an Appointment Booking Assistant

●Collect the details needed for a booking.
●Check calendar availability.
●Apply business hours, appointment lengths and time zones.
●Offer available appointment slots.
●Create bookings and send confirmations.
●Handle reminders, cancellations and rescheduling.
●Check for duplicate bookings and unavailable times.
●You will create: a booking assistant connected to a test calendar.

Session 8

B8: Optimise a Website for Leads

●Improve headlines, service descriptions and calls to action.
●Add helpful FAQs and trust-building content.
●Create a simple enquiry form.
●Connect website enquiries to your lead tracker.
●Trigger acknowledgements and owner notifications.
●Guide interested visitors towards appointment booking.
●Check the experience on mobile and track enquiries, response times and bookings.
●You will create: a sample website lead-capture journey connected to your assistant.

Session 9

B9: Build a Coordinated Business Assistant System

●Separate responsibilities into enquiry handling, qualification, booking and supervision.
●Decide when to use multiple agents or one assistant with several workflows.
●Pass information between roles and keep a shared lead record.
●Prevent duplicate actions and conflicting responses.
●Set task limits and escalation rules.
●Monitor incomplete work and errors.
●Test the full journey from website enquiry to appointment.
●You will create: a coordinated business workflow that captures an enquiry, follows up, supports booking and updates the owner.

Session 10

B10: Take Your First Step Towards Complete AI Systems

●Document what your system should do using a simple Software Requirements Specification, or SRS.
●Describe users, features, data, permissions and integrations.
●Define how you will check that a feature works.
●Use ChatGPT to support project planning and review.
●Explore how Claude Code turns agreed requirements into working software.
●Run a small guided automation using sample lead data.
●Understand how accounts, databases, dashboards and background tasks fit into a complete AI system.
●You will create: a short SRS for your next system and complete a guided introduction to automation with Claude Code.

Important

Final Beginner project: your personal AI assistant on Telegram with personalised instructions and a business knowledge base, an enquiry and follow-up workflow, an appointment booking workflow, a sample website enquiry connection, coordinated assistant roles with human handover, a simple test checklist and a short specification for your next version.